Privacy Policy
This policy explains how Elegance Lingerie collects, uses, and protects personal information when you contact the boutique, request an appointment, or browse the website.
Who we are
Elegance Lingerie is an independent bra fitting and lingerie boutique based at 141 High St, Hythe, CT21 5JL. For privacy-related questions, you can contact the business by telephone on 01303 487760 or by email at dawn@elegancelingeriekent.co.uk.
What information we may collect
When you contact the boutique, information may include your name, phone number, email address, appointment details, and any message you choose to send. Basic technical information may also be collected through normal website operation, such as browser type, device information, and pages visited.
How your information is used
Personal information is used to respond to enquiries, manage appointments, provide customer service, and keep the website functioning effectively. Information is not collected for unrelated marketing purposes without an appropriate lawful basis.
Lawful basis
Information is typically processed because it is necessary to respond to your request, arrange an appointment, fulfil a customer relationship, or meet legal and administrative obligations.
How information is stored
Reasonable administrative and technical measures are used to protect information against unauthorised access, loss, misuse, or disclosure. Data is retained only for as long as reasonably necessary for the purpose it was collected or to satisfy legal obligations.
Sharing information
Personal information is not sold. Information may be shared only where needed for essential service delivery, legal compliance, security, or professional support, and only to the extent reasonably necessary.
Your rights
Depending on applicable law, you may have rights to request access to personal information, ask for corrections, request deletion, object to certain processing, or ask for processing to be restricted. Requests can be made using the contact details above.
Cookies and analytics
The website may use essential cookies and limited analytics tools to understand general site usage and improve performance. More detail is provided in the separate cookie policy.
Updates to this policy
This policy may be updated from time to time to reflect operational, legal, or website changes. The latest version published on this page should be treated as the current version.
